Support access to your account
Let the service’s operator see your account read-only, for up to 7 days, to help you.
Step by step
- Open “Data and security”.
- Under “Support access”, choose in “Duration” for how many days you allow it.
- Choose “Grant access”. The card shows until when support may look and who granted it.
- Support only looks and changes nothing. Support’s visits are written to the audit log, with when they looked.
- To end it sooner, choose “Revoke access”.
Good to know
Only the account’s owner grants and revokes support access.