Contact and points of contact

The authorities of the EU Member States, the European Commission and the European Board for Digital Services reach us electronically at our single point of contact under Article 11 of the Digital Services Act.

Until our e-mail address is published here, use the form Report content.

We communicate in Czech and English.

Users of the service, and anyone who receives a document through it, reach us directly and quickly at our point of contact under Article 12 of the Digital Services Act.

Until our e-mail address is published here, anyone, with or without an account, writes to us through the form Report content. A letter goes to the operator's registered office above.

Signed in, write to us from the application: Help, then Write to us. Guides are in the help centre.

A person reads and answers every message; nothing is answered by an automated tool alone.

How to complain about the service, how we confirm and settle a complaint and where to turn if we disagree is set out in the complaints procedure.

We communicate in Czech and English.

Anyone may tell us about content stored in the service that they consider illegal or contrary to our terms, such as a document shared through a public link. We confirm receipt, decide without undue delay and tell you the decision.

Report content