Corrective document
A VAT payer’s issued invoice never changes. A corrective tax document records the difference.
Step by step
- On the detail of an issued invoice, settlement invoice or tax document, choose “More” › “Corrective document”. It is offered to a VAT payer only.
- The form opens with the same customer, the original lines negated and today’s dates. Fill in “Reason for the correction (required)”.
- Keep only what actually changes, for example the refunded item. The table of the original, the correction and the result shows the base, the VAT and the total.
- Choose “Create the invoice”. The corrective document is linked to the original under “Related documents”.
Good to know
A non-payer or an identified person does not correct an invoice: while it is unpaid, they choose “More” › “Cancel the document”, and “Undo the cancellation” takes it back.
A later correction counts the earlier ones. Once the corrections have taken back the whole total, no further one is offered.
Find corrective documents in the advanced search under “Document type”. A draft cannot be corrected; edit it instead.
Related articles
- Issue an invoiceFrom an empty form to an issued invoice with its number, PDF and ISDOC.
- Find an invoiceTiles by state, a quick search as you type, and an advanced search for the rest.
- Edit or delete a draft, and the trashA draft can change and be deleted. An issued document never changes and is never deleted.